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Adventures in Ice Cream

Adventures in Ice Cream

Former head of research and development for Van Leeuwen Artisan Ice Cream, Ellie Zitsman, drew inspiration from her adventures to create new flavors.

Updated聽Spring 2023| Summer 2019 | By Layla Ferris 鈥18

Ellie Zitsman 鈥07 never expected to travel the world or land a job dreaming up one-of-a-kind ice cream flavors.

After earning her bachelor鈥檚 degree in liberal studies (now called interdisciplinary studies), she packed up and worked in London for six months before catching 鈥渢he travel bug.鈥

During the next two years, she immersed herself in the cultures of 52 countries 鈥 including Norway, Croatia, South Korea and Laos.

鈥淚 would come home to St. Augustine and work in restaurants as a server and bartender, and then go back to traveling,鈥 Zitsman says. 鈥淲hen I was traveling, I was eating really great food and taking cooking classes in Thailand and Mexico.鈥

Those food-inspired journeys abroad ignited a passion for cooking, which she applied at the Natural Gourmet Institute, a culinary school in New York City.

After several years of working long hours in fine-dining kitchens, Zitsman found stability in her next career stop: as a baker at Van Leeuwen Artisan Ice Cream in New York City. She helped make 鈥渋nclusions,鈥 which are cake bits, cookie pieces or anything else added into the ice cream.

In December 2017, she pitched an idea to create a new position at Van Leeuwen to help concoct new flavors and handle product development logistics.

鈥淚 use a lot of my culinary interests from around the world for flavor creations. Traveling really gave me the background and confidence to do a position like this. I think that was a big part of getting this job.鈥
Ellie Zitsman 鈥07

鈥淚 wanted to spend more time researching food trends, planning our menus and testing recipes before releasing new flavors,鈥 Zitsman says. 鈥淪easonal flavors and new additions to our core menu are what continue to keep us relevant, and I didn鈥檛 want that aspect to fall through the cracks.鈥

The company took a chance and made 聽Zitsman head of research and development.

What is a typical day on the job like?

鈥淚鈥檓 technically a department of one. I would say 70 percent of my time is in the office in Brooklyn. A lot of my job is sourcing quality ingredients and doing a lot of work on the supply chain side, and then I鈥檓 also writing recipes. I create the seasonal menus of four new flavors that switch out about every six weeks.鈥

What do you consider when making new flavors?

鈥淚t鈥檚 really a combination of what鈥檚 trending in the dessert world, what鈥檚 available seasonally as far as foods go, things I鈥檝e seen that excite me and what鈥檚 popular on social media. I tend to follow my instincts to create trends. I鈥檓 currently working on releasing a dairy- and nut-free oat milk line, making oat milk from organic oats in house.鈥

What鈥檚 your favorite flavor you鈥檝e created?

鈥淰egan passion fruit, which was specially created for our 10th anniversary in the summer of 2018. It was really beautiful because we used natural food dye from beet juice and purple carrot extract. It was a yellow ice cream with pink and purple cake bits, and the look of it was based off the color and design of Van Leeuwen鈥檚 first ice cream truck.鈥

What projects do research and development work on?

鈥淥ne of my big missions last year was to get our Los Angeles locations on the same schedule as Brooklyn and sync up the releases of new flavors. Right now, we have 16 stores in NYC and LA, and we鈥檙e adding six more. Our wholesale pints are in some Whole Foods, so hopefully we鈥檙e going national with that this year.鈥

How did your travels shape who you are professionally?

鈥淚 use a lot of my culinary interests from around the world for flavor creations. Traveling really gave me the background and confidence to do a position like this. I think that was a big part of getting this job.鈥

What do you see in your future?

鈥淚n the long run, I want to definitely be involved in sharing my knowledge and finding some way to teach and pass along the things that I鈥檝e learned. Maybe one day I鈥檒l have some kind of teaching kitchen.鈥