Another Day at the Office
Spring 2015
During the worst of Hurricane Sandy in the summer of 2012, the tall ship began sinking in massive seas more than 90 miles off the coast of North Carolina. The 16 people on board the 180-foot historical replica were in serious trouble. Inside , Operations Specialist 2nd Class Neumann听received the distress call. Her actions contributed to the rescue of 14 sailors.
听2014漏 Jeff Janowski Photography
Neumann at a Glance
激情快播 degree: B.S. in hospitality management
Duties: Planning, control and communications for all of North Carolina鈥檚 inland and coastal waters
Territory: 3,000 square miles, 301 miles of coastline out to 200 nautical miles
Lives saved or assisted: 120
Free time: Trains for and competes in triathlons
Volunteer efforts: Leadership Wilmington, Boys & Girls Club, Habitat for Humanity, Adopt-A-Highway
Honors: Navy League鈥檚 2013 Coast Guardsman of the Year, Sector North Carolina鈥檚 Enlisted Person of the Year, Defense Meritorious Service Medal, Military Outstanding Volunteer Service Medal, Rifle Marksmanship Ribbon
Sinking of the Bounty
鈥淚 had never dealt with anything that intense. We got a call that the vessel was taking on water, but they were able to keep up with it. Throughout the night it progressively got worse, to the point where we had to send aircrews because they abandoned ship.鈥�
鈥淲ith my job it is life or death. You can never be complacent. You always have to be on edge because something can happen at any moment. I treat [everyone as a] family member. What would you do if your family member was in this situation? How far would I go to make sure that my family member was rescued?鈥�
A Different Path
鈥淚 was the last person you would have ever thought to join the military. My senior year of college I was working at a hotel, and I just couldn鈥檛 see myself doing that for the rest of my life. … There鈥檚 nothing wrong with hotel management, but it just wasn鈥檛 as fulfilling as this is to me. My degree in hospitality management has really helped me [become successful in the Coast Guard]. When you鈥檙e speaking to people in distress, being polite and having a customer service attitude helps everyone stay calm and communicate more effectively.鈥�
Taking Risks
鈥淚 had no clue what I was getting myself into going into the Coast Guard, but I love every second of it. Never give up on something because you think it鈥檚 going to be too hard or that the change will be too drastic. I used to be very shy and had extremely low self-esteem, and I鈥檝e developed into this person who is confident. I feel like I found myself in the Coast Guard.鈥�
Giving Back
鈥淚 always felt like I should give back because I鈥檝e been really lucky in my life. When I came to Wilmington I got involved with the Cape Fear Volunteer Center鈥檚 Big Buddy Program. My buddy Victoria was an 8-year-old when I first met her, and she has had kind of a rough life. I would take her out a couple of times a month to do things and be a positive influence on her life.鈥�
听Top image courtesy of U.S. Coast Guard